Last updated: July 2026

At Arlo Albion, your privacy is treated with the same care and discretion as every product we make. This policy explains how we collect, use, and protect your personal information when you visit our site or place an order with us.

Information We Collect

We collect information you provide directly — such as your name, email address, delivery address, and payment details — when you place an order, create an account, or contact us. We also collect certain data automatically, including your IP address, browser type, and browsing behaviour on our site, to help us improve your experience.

How We Use Your Information

Your information is used to:

• Process and fulfil your orders
• Communicate with you about your purchases
• Send marketing communications, where you have given consent
• Improve our website and customer experience
• Comply with our legal obligations

Data Sharing

We do not sell your personal data. We share information only with trusted third parties necessary to operate our business — including payment processors, delivery partners, and our e-commerce platform (Shopify). All partners are bound by strict data protection obligations.

Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to access, correct, or delete your personal data, as well as the right to object to or restrict certain processing. To exercise any of these rights, please contact us at sac@arloalbion.com.

Cookies

We use cookies to enhance your browsing experience and analyse site traffic. You may manage your cookie preferences at any time via your browser settings or our cookie consent tool.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Contact

For any privacy-related enquiries, please write to us at sac@arloalbion.com. We will respond with care and without delay.