Accessibility Policy
At Purelay Clean, we are committed to ensuring that our website is accessible to everyone, including people with disabilities. We strive to provide an inclusive and barrier-free online experience for all our customers.
Our Commitment
We aim to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Accessibility Features
We have taken the following steps to improve the accessibility of our website:
- Providing text alternatives for non-text content
- Ensuring sufficient colour contrast between text and backgrounds
- Making all functionality available via keyboard navigation
- Ensuring our website is compatible with commonly used screen readers
- Using clear and consistent navigation throughout the site
- Providing descriptive link text and image alt attributes
Known Limitations
While we strive to ensure the highest level of accessibility, some areas of our website may not yet fully meet WCAG 2.1 Level AA standards. We are actively working to identify and address these gaps on an ongoing basis.
Feedback and Contact
We welcome your feedback on the accessibility of the Purelay Clean website. If you experience any barriers or have suggestions for improvement, please contact us:
- Email: support@purelayclean.com
- Response time: We aim to respond to accessibility-related enquiries within 5 business days.
Enforcement and Compliance
This policy is reviewed annually and updated as necessary to reflect changes in legislation, technology, and best practices. Purelay Clean is committed to ongoing accessibility improvements in line with the European Accessibility Act (EAA) and applicable UK accessibility regulations.
Last updated: June 2026